Terms & Conditions
Please read these Terms and Conditions carefully.
The (“Guest”) authorizes Miracle Manor to charge my credit card for all charges for the room(s) being provided hereunder, all applicable taxes, fees and charges, food and beverages and such other and further charges related to
Guest’s stay and/or use of the amenities and services at the Hotel.
Being the undersigned (“Guest”), I hereby agree that:
1. Maximum room occupancy for each room is 2 people. No exceptions.
2. All guests must be 21 years of age or older to have access to the hotel and spa.
3. CHECK-IN is no earlier than 3PM on your day of arrival.
4. CHECK-OUT is on or before 11 AM. Check-out is defined as completely off the Property with all towels and robes placed in your room. The entire 28-hour window between check-out and check-in is needed to adequately clean & prepare the room/property for the next guest. Out of respect for our housekeeping staff and newly arriving guests we ask that you adhere to our arrival/departure times. If you fail to be completely out by 11 AM without prior approval you will be charged a minimum of $75. Special arrangements must be made ahead of time to be sure that a longer stay will not pose a problem. Please understand this is not meant to be an inconvenience but to ensure that everyone has the same opportunity to enjoy their stay at this Property.
5. Guest agrees to accept the Property upon arrival, provided the Property substantially meets the basic description as described on our website.
6. Guest agrees to keep the Property in good condition, and upon departure, the Property will be left in good and habitable condition. Any damage to furnishings, fixtures, or furniture or other notable conditions found upon arrival will be reported to Miracle Manor within two (2) hours of arrival.
7. Miracle Manor provides our guests with furniture, fixtures, glassware, linens, towels, robes, bathroom amenities, and a fully-equipped kitchen (rooms #1+ #6 + Manor Suite). It is the responsibility of the guest to return towels, robes, and any furniture that was moved to its original position.
8. We reserve the right to charge your credit card for any missing and/or damaged items. Guests shall be responsible for all damage, breakage and/or loss to the Property, except for normal wear and tear and unavoidable casualties (as deemed by Miracle Manor in its sole discretion) which may result from guest’s occupancy. Guest agrees that all pipes, wires, glass, plumbing, household contents, and other equipment and fixtures will be in the same condition upon departure as at the time of check-in.. Guest understands that the Property will be inspected prior to guest’s arrival and upon guest’s departure. You acknowledge any loss and/or damage to the Property will result in a charge or charges for repair and/or replacement value. All robes, towels and room utensils must be in the room at time of check-out.
9. Actions by guest and/or guests that result in neighbor complaints or Police being called to the Property will result in a minimum $250 charge. If the Police are called out a second time, guest and/or guests will be immediately evicted. Guest shall be liable for any and all costs incurred by Miracle Manor as a result of the breach of this Section.
10. Miracle Manor is not responsible for personal property left in the room or otherwise lost or stolen on property. The safety and security of Guest’s personal property is entirely and solely the responsibility of Guest and not that of Miracle Manor during their time on property. Guest accepts full and sole responsibility and liability concerning any personal property which is handled and/or stored as a result of Guest’s failure to remove from the room by the Check Out time. In the event you would like us to return any forgotten item(s) to you, we are happy to do so if possible, with your willingness to pay the shipping fee.
11. While Miracle Manor will strive to ensure the safety of my items if left on property or left unattended, I understand my items are my responsibility and not theirs. I accept full and sole responsibility for any loss or damage to any property during its handling and/or storage.
12. A $500 cleaning fee will be charged against my credit card in the event that anyone smokes or that there is any evidence of smoke such as smell, ashes, burn marks etc. in any part of the guest room.
13. No one at the hotel including but not limited to – Management, Members, Employees / Staff, is responsible for accident/injury to guests or damage to vehicles while on Miracle Manor premises.
14. NO GLASSWARE in or near the pool or spa area. There are pool-safe glasses (metal cups) provided for outdoor use. NO exceptions. If you break a glass in or near the pool area, you will be charged the fee for draining the pool and any subsequent fees from closing the pool.
15. We offer internet for free but make no guarantee that it will be in effect or a strong signal. We do our best to offer internet strong enough for business use as well as streaming services. We are subject to the signal strength that Spectrum can provide.
16. Guest/s understand and agree that there is no lifeguard or supervision on property therefore the use of the water features, yoga deck, walkways, kitchens and surrounding areas is the sole responsibility of the guest to discern during their stay. If there is an emergency, call 911.
17. Cancellation policy: if you need to change or cancel your room reservation or check-out early, we require a 14-day cancellation notice and will charge you the full amount for your reservation if less than 14 days.
18. We offer a light breakfast, teas, coffees and snacks, if you have any allergies, please ensure you advise us prior to your stay, Miracle Manor is not responsible for any personal food reactions in any form, eat/drink responsibly.
19. Our hotel is located in the desert, which has unpredictable weather conditions. Please be mindful of your surroundings at all times and watch your step as our hotel was built in 1949 and things may shift during these changes. Varying temperatures and winds can cause debris and even bodily responses. Please be mindful of hydration, time spent in the sun and watch your personal items during these weather conditions.
20. We have cameras on property for safety and precaution.
21. Drinking alcohol or being under the influence while on property is the sole responsibility of the person consuming to maintain their own health, safety and wellbeing.
All terms and conditions are subject to change without notice. Management reserves the right to refuse service to anyone. If you have any questions about these Terms, please contact us.
12589 REPOSO WAY, DESERT HOT SPRINGS, CA 92240
INFO@MIRACLEMANOR.COM // 760.329.6641
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